Rules

Lately I've had a series of dealings with RULES that just don't make any sense and a bunch of little people who either can't think for themselves or are too afraid to step out from behind their rulebook and do what makes sense!!!

Case #1: Idiots at Matt's Office
When Matt was hired, he was given $3K for moving expenses. It was a “forgivable loan” meaning that he had to pay it back if he didn't stay a certain length of time (all if he didn't last one year, h alf if he lasted 1 year, but not 2). So we're getting ready to do this moving/quitting thing and our lease is up on 31 Aug. Well Matt actually started work on 2 Sept so he and the idiots he works for/with had a three week battle about whether he could leave on the 31st and get to drive to Denver with me and my family (instead of by himself) and still get the loan forgiven. We heard tons of “It's our policy ..” and “We can't bend the rules …” It made us very annoyed because they have SO gotten their money's worth out of him. Calls that lasted 'til 2 AM, weekends spent at the office, and plenty of 80 and 90 hour weeks. Finally, though, they saw it our way. Matt will be able to leave with us.Case #2: The Folks at Dell
When Matt ordered my MP3 player for me, he forgot to extend the warranty and add the accidental damage policy … normally, we don't extend warranties, but it's thru Dell, so he decided he wanted to. So just before it shipped, he called them and said he wanted to add that stuff. The guy said he couldn't add it because it was on the truck and to call back when it had arrived. WTF, mate?? So fine, says Matt, we'll do that. So Matt spent a large amount of time yesterday on the phone with Dell trying to get it added. They finally promised they'd call back and tell us what was going on, but they didn't. We're pretty ticked off. They also didn't call back about my computer's problem. Free advice: if Dell says they're going to call you back, dont' believe them. Get the person's badge # and their DIRECT extension.

Case #3: Baby Movie
Found on Snazzykat, this is another great example of a small person who cannot think for herself.

2 Replies to “Rules”

  1. My biggest idiot prob is with Verizon. They never make any sense to me, yet I pay them a lot of moola between DSL, cell and long distance. The more annoying thing is that there is nobody to tell on them to…whenever I've complained to a company…I've always gotten a form letter back… “Thank you for your recent suggestions…we'll get back to.” FOR THE LOVE!

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